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Updating your Skills is an ongoing process

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Don’t be afraid to admit to yourself that you don’t know everything.  I was recently asked to transfer a partially formatted very large document to a different template. Easy I thought – but not so! I ran into problems with the automatic numbering of paragraphs, as I was transferring one document contents to another, as […]

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Attention to Detail is Imperative

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I had a great “Thank you” phone call from one of my clients recently.  I had spent nearly 5 hours typing up a report for her, paying attention to detail (as I would always do, of course!) and going the extra mile for her. My day was spent formatting a 22-page report  (over 6,000 words) […]

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Follow-up calls to potential clients

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I have taken on a new client this week.  Making follow-up calls for them to their potential clients – those they have picked up at exhibition events and/or through advertising.  It has been hugely successful and very rewarding. If you have a list of potential clients, sitting on your desk and not dealt with, why not […]

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Admin Cover at Holiday Time

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Quite a few people have approached me lately regarding covering their calls and administration while they are on holiday. Holidays will be coming up quite soon – and aren’t we all looking forward to them! If you have a need for cover in your business, please get in touch with me, preferably a little before […]

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Smart Works

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Yesterday I went to Smart Works https://smartworks.org.uk/birmingham-smart-works/which is situated within BVSC office in Birmingham, a charity set up for unemployed women who have an interview coming up and do not have any smart clothing to wear. They dress, give interview training and follow-up after the interview with another set of clothing, to fit the ladies up […]

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Following up on leads

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Have you been putting off making follow-up telephone calls to potential clients?   Do you need to get help in getting those 1-2-1 meetings in your diary? The solution is very simple.  As your freelance administrator, I can take on those calls and enter potential business into your diary.  All you need to do is turn up. […]

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Are you GDPR compliant?

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This has been going on-and-on for about 18 months but are you up-to-date with your knowledge of the new Data Protection laws which came in on 25 May 2018?  The GDPR (General Data Protection Regulation) ruling is much more stringent and, although we might like to ignore it, we cannot bury our heads in the sand!  […]

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Working Smarter

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Every business needs administration help.  It goes without saying.  It may be just entering data into a spreadsheet on a regular basis or all those day-to-day repetitive jobs, reading endless emails, making appointments with clients……. you know what they are! Your time is precious, why not outsource what you don’t actually need to do.  Give it to someone else. I can […]